Return Policy

happilykate.com wants you to take comfort in knowing that If the customer did not satisfied the product after receiving it within 30 days, he can contact the customer service on the website and require for the exchange. We will give the response after verify the order and shipping information.
Products must be unused and in the condition they were received.

Prepaid return shipping labels are included with every order shipped within the contiguous United States.

Once your return is received, the refund will be applied to your original method of payment. Please allow two business days for your return to be processed. Please note, depending on your credit card or bank, it may take 2-10 business days for the refund to post to your account.

For additional questions about happilykate.com returns please email: info@happilykate.com.

Racquets purchased as Used (including demos) can be returned within 30 days of the invoice date for a full refund.

Any drop shipped item (shipped directly from manufacturer) must be returned to the manufacturer within 30 days of the original invoice date.

You must request a Return Authorization (RA) from happilykate.com. Please email machines@happilykate.com with your return request.

Note:
After received the payment within 3-10days, consumer will also receive the product or service correspondingly.